Shipping Policy
Shipping Policy
1. Shipping Methods: Arizas Enterprise uses reputable shipping carriers (e.g., DHL, FedEx, UPS) to ensure timely and secure delivery.
2. Shipping Timeline: Orders are typically processed within 24-48 hours, and shipping times vary depending on the destination (5-15 business days for international deliveries).
3. Tracking Information: Customers will receive tracking information via email once their order has shipped.
Refund Policy
1. Refund Eligibility: Arizas Enterprise accepts returns and refunds within 30 days of delivery for defective or damaged products.
2. Refund Process: To initiate a refund, please contact our customer service team at [ email : [email protected] / phone numbers : (+92) 3150567607 & (+49) 1573 3900352 ] with your order number, reason for return, and photos of the defective product.
3. Refund Timeline: Refunds will be processed within 5-7 business days after receiving the returned product.
Cancellation / Return / Exchange Policy
Exchange Policy
1. Exchange Eligibility: Arizas Enterprise allows exchanges within 30 days of delivery for products that do not fit or meet customer expectations.
2. Exchange Process: To initiate an exchange, please contact our customer service team at [ email : [email protected] / phone numbers : (+92) 3150567607 & (+49) 1573 3900352 ] with your order number, reason for exchange, and photos of the product.